What Our Customers Have To Say

"Everyone in your company has been wonderfully responsive and professional. We will recommend your company to everyone who admires our arbor, which fits beautifully with our country brick home, and anticipate doing business with you again in the future. Thank you." -M Hopkins-Best

"I used the Nojoqui Falls fountain in a local dentist's office with the desire for clients to relax in a "spa" environment.  The combination of the beautiful fountain installed on over a stone backdrop adds the soothing feeling I was looking for.  The fountain provides visual as well as audio relaxation, and brings an amazing tranquil feeling to the waiting area.  As an interior designer, I am always searching for high-quality reputable companies, and the Nojoqui Falls fountain from Spirit Elements by far exceeded my desire for a beautiful water feature." -S. Ferguson

"I did receive my waterfall ... It is in place now and it looks amazing. Everyone that comes in is in awe at how it looks and how beautifully it completes the salon. I also received the beautiful flowers your company sent. That was a nice surprise and it just added to the finishing picture. I cannot tell you how many people have already asked me where I found such an amazing waterfall. I will send you some pictures and some customers too! Thank-you for the wonderful customer service you provided. It is refreshing to find other business that take pride in offering exceptional service to there clients." Take care, Kelli and the Staff of Tangles Salon and Spa
(Note: Flowers are generally gifted for special occasions)

"I will say that I was extremely pleased with quick delivery. The shipper and the truck driver were very cooperative. The gazebo was exactly what I had envisioned." J. Kucharek

"The gazebo we purchased from you is first-class!!...Many thanks for your excellent service...I have recommended your company to several people, and I know my son is planning to contact you re. a garden shed. Everyone is so impressed with the products. In passing, I would add that my husband put up the shed in about 3 hours because the instructions and panel dimensions were so good! The gazebo took him a little longer but everything fitting together very well. I am so glad that I located your company through the web - I now have a transformed garden. Many thanks, again..." C. Alder

"About 8 - 9 months ago we bought a Thelin parlor pellet stove from Spirit Elements. I installed it about a week ago. We "fired" it up last week and we want you to know that we are delighted with our purchase. It is of high quality, a great design and it works as advertised. Best Wishes for a Merry Christmas and Happy New Year!!" J. Myers

"Spirit Elements was the best value, and we couldn't believe the f*r*ee shipping. We couldn't have asked for better service ~ thank you so very much!" R. Kinnison

"The Wood Pet House was easy to build and my dog moved right in the same day!!" W. Wells

"You can't believe how much my kids (5 of them!!) enjoy the playhouse. My 10 year old is having his birthday party with a sleep over this weekend. You can bet where they will be spending the night! Thanks again for a great product!!" J. Dillon

"Friendly and helpful. Easy transaction. Wonderful items for home and garden."
J. Petrini

"The whole affair of ordering and receiving went without trouble and I thank you again for being supportive and helpful. All in all, whatever expenditure of time, effort, and money...it was well worth it. I do love my shed. Incidentally, neighbors in the area all came to ooh and aaah as well as take in the scent, like a big cedar chest. Who knows, you might get a few calls from Englewood, Fla. Stay well, be happy and thanks once more." Stephen

"Thank you again for your friendly and helpful service in ordering our girls a new clubhouse. Both of the reps I spoke with were so nice and enthusiastic about your products! I got the pleasure of ordering and the girls' Grandfather is paying for it - what a deal! Best Regards." T. Hayes-Siltzer

"Dear Peggy, I was and am very pleased with my Guest House/shed. We are still doing the finishing touches on it so photos will be coming your way soon. Your company must be VERY PROUD to have an employee like you. From the get-go you answered all my questions and what you did not have answers at that moment, you would call back later that day or the following day. Everything from ordering to delivery to assembly went very smoothly. I wish every company I have had dealings with on my remodeling projects was as professional as yours. But being a business owner I know where this starts (EMPLOYEES LIKE YOU). Thank you again." Sincerely, Ralph

"We are very happy with "our" building ...I will forward some pictures to you as soon as possible. Again, thanks for your help...it was a pleasure doing business with you. We have had several friends and family inquire about your products and we've referred them to your website...Happy Holidays and Best Wishes in the new year."
M. Cozzi

"I ordered a pellet stove from you last week and received it last night! I couldn't believe how quick I got it. Thanks so much for the good service." C. Anderson

"We bought a Haida shed over two years ago and I must admit it is more charming than the pictures. The cedar still smells lovely. The shed is tough (ours sits under a large orange tree and the oranges drop all the time and not a shingle out of place). It has not leaked and we love it. We love it more than we thought we would. Many thanks Spirit Elements; you sell an excellent product." C. Foerster

"My garden shed arrived and was assembled today. It fits in perfectly and will house my 3 chickens and 2 geese very comfortably. It's been a pleasure doing business with your company. I am delighted with this garden shed/chicken & goose condo - perfect for my needs and very nicely designed. Thanks!" S. Mack

"I recently took delivery on my shed and want you to know how pleased I was with the young man who brought it to my house. He was very considerate of my schedule and made sure his arrival was convenient for me. He also assisted me in carrying all pieces to the site in my backyard where I intend to assemble it. All in all, I was very impressed. Also, the quality of the product is more than I expected - very nice." M Young

"I am really pleased with the Chase fountain I ordered and installed in my living room. The instructions were clear and easy to follow and I was able to put it together myself. The fountain is lovely." E Grady

"I appreciate your ethics and understanding of my situation. Your offer...is more than fair, and I appreciate it very much. Not only will I refer business to your company, I would like you to feel free to use us as a referral contact for any client who may ask for one. You do business the way I do, with honesty and good business ethics. If (we) can ever be of help to you and your business let me know and I will be sure to take as good a care of you as you have done for us." R. Schinstine

"Yellow Freight delivered the Rancher last Wednesday. He was punctual, and thanks to the rear gate lift, unloading the crate took 10 minutes. That was great." Jacques
(Note: Liftgates are generally an additional charge.)

A new custom pool table owner: "the install went well and the table looks and plays great. Thanks!" R. West

"I ordered an 8' X 12' Rancher approximately 2 weeks ago. You were very helpful making that purchase possible; again, thank you! I wanted to drop you a short e-mail to let you know your company sells a quality product." T. Geremia

"My Haida exceeded my expectations and was a lot of fun to assemble. The instructions were exceptionally clear and the parts were well labeled and fit as planned." T. Pridham

A customer shopping for a Yardsaver: "We bought one of your sheds (the Rancher) last year and it turned out great. We love it!" Rob

"I am very happy with the shed and have already loaded it up with the items that have been cluttering my garage. I appreciate the ease of construction and the generally very clear instructions." D. Oppenheimer

"The wall that the fountain is located on was at first to be a waterfall, tiled with ledges and more. A real budget buster and I didn't want to clean it! So the fountain was our second choice and it had to be perfect or Sam would not have been happy at all! And subsequently...your fountain! Friends say that we have the grandest bathroom in town." S. Evans

"Our shed is up and it's BEAUTIFUL!!! It arrived on Thursday, we got the decking/floor built and then right when we were about to start the walls, the HUGE power outage of 2003 hit! We made it through the outage and got the gazebo built. It's lovely, and I just had the pleasure of shopping for a nice patio set for it." M. Dawes

"Again, thanks so much for your assistance with this order and your extremely helpful and pleasant attitude. It's getting more and more difficult to find businesses that still remember what "customer service" means. I genuinely appreciate all that you have done to help facilitate this order." C. Sullivan

"I'm attaching a picture of the garden shed I purchased last fall. I'm so pleased with the finished product. It has become my favorite retreat after a long day at the office. I'm having 40-50 guests for a Garden/Shed Warming Party. I look forward to recommending your company to my guests. It has been a pleasant experience right from the first phone call. Your employees and your website are both helpful and informative." Thank you, C. Warnberg

"Thank you very much for your help. We appreciate the great service we've received to date. . . also very helpful and accommodating." Regards, T.Brabston

"We recently purchased a rancher shed from you which we love! It went together beautifully and we are quite pleased." Thanks! S. Frey

"We love our shed, by the way and I spend a lot of time in it writing and drawing. Makes a great little studio." L. Trujillo

"Thank you....your customer service after the sale has been exceptional and made doing business with your organization a pleasure. My thanks to you, and your staff, they are exceptional." -Best Regards, J. Shoemaker

"After looking at several other gazebo companies, I was very impressed with every detail of the cabana kit. My husband was able to assemble the kit alone without a single problem. The cabana is a beautiful and functional addition to our yard and our new pool. We are very pleased with our new purchase." S.S

"Thank you very much. The gazebo arrived last Thursday in apparently good condition. The unloading process worked out fine. We were surprised and pleased to have it arrive ahead of schedule. Now - to get it up and ready for the reception."
P. Smith

"I just wanted to drop you a quick note, telling you how satisfied we are with our new clubhouse. We completed the construction project this weekend in about 8 hours and couldn't be happier. The customer service we received from you and the quality of your products have made this project very enjoyable. Thanks for all your help." Sincerely, B. DePlaunty

We recently received a letter from a very special couple who also happens to be a customer of ours. A few months ago, they purchased a Spirit Elements Cedar Gazebo to put up in the backyard of their new Victorian home in Marksville, Louisianna. On March 15th, 2003, they exchanged vows and were married in this gazebo. Wonderful memories of happiness, family and friends from that special day will forever be present each time they peer out into their backyard. Billie Reynolds, the glowing bride, writes "I wanted to say 'Thank You' again for your patience and assistance. . . Eric (her husband) & my brother put it together in only one day. I was expecting it to take a week. Ha! The gazebo not only adds beauty to our property, but it's sentimental value is priceless. Thanks to you, our Wedding Day was a special one." Congratulations!! "The door is b-e-a-u-t-i-f-u-l,
all that your company promised. Thanks." S Thomas

"Love my shed!" L. Hanson

"I received my new pellet stove on Tuesday, March the 4th at 12:30 P.M. Mountain time.I'm extremely pleased with it's appearance and the "apparent" quality in the craftsmanship. If it runs and heats my home (anywhere near) as good as it looks then I will be one happy camper in Colorado." M. Nichols

"I think your company would be so lucky as to have all your employees act with the care and diligence as the one that responded to (me)...Although your company does not sell the plans I would have wanted, it's nice to know that there is still people out there that take the time to reply, even though your vested interest is no longer the objective. Your (sheds)... are quite honestly some of the finest looking products I have seen, I would believe I would be well advised to purchase from a company such as yours that still seems to care about not only their own customers but just people in general. Says a lot about the Company!! Congratulations and thanks a lot." M. Latour

Please send us your testimonials at cs@spiritelements.com!